The vocabulary,
finally clear.
ERP, CRM, API, connector, SaaS, chargeable weight… every term of business software, e-commerce and integration, plainly explained.
Bill of materials (BOM)
The list of components and quantities needed to make a product.
DéfinitionCRM
The tool for managing client relationships: prospects, opportunities and sales tracking.
DéfinitionDashboard
A condensed view of the key business indicators.
DéfinitionERP
Integrated business software bringing every process into a single system.
DéfinitionMRP
Planning production and component requirements.
DéfinitionPOS
A software till, linked to stock and accounts.
DéfinitionWMS
Warehouse management software: locations, picking and goods-in.
DéfinitionWorkflow
An automated sequence of steps and approvals within a process.
DéfinitionClick and collect
Order online, collect in store.
DéfinitionHPOS (WooCommerce)
Optimised storage of WooCommerce orders in dedicated tables.
DéfinitionMarketplace
An online platform where many sellers offer their products.
DéfinitionMulti-store
Running several shops or sites from a single installation.
DéfinitionOMS
Orchestrating orders across every sales channel.
DéfinitionPIM
Centralised management of product information across every channel.
DéfinitionSKU
The unique reference identifying an item in stock.
DéfinitionAMS
Maintenance and development of software entrusted to an outside provider.
DéfinitionAPI
The interface that lets two systems talk to each other and exchange data.
DéfinitionConnector
A module that links two systems to keep their data in step automatically.
DéfinitionETL
Extracting, transforming and loading data from one system into another.
DéfinitionMigration
Moving from one system (or version) to another, bringing the data with it.
DéfinitionOdoo Community vs Enterprise
The free, open-source edition against Odoo's paid edition.
DéfinitionOpen source
Software whose source code is open, freely readable and modifiable.
DéfinitionSaaS
Software hosted by the vendor and used online on subscription.
DéfinitionWebhook
An automatic notification a system sends when an event occurs.
Définition